Please note that TRB Chemedica (UK) Ltd only supplies customers within the United Kingdom and Republic of Ireland. For sales enquiries from outside the British Isles please visit www.trbchemedica.com
To place an order please contact your usual wholesaler as most of our products will be available through them.
If you wish to order direct from TRB Chemedica (UK) Ltd you can set up an account with us by sending your order in writing via email to email@example.com, by fax to 0845 330 7557, or by post to our address below. We will then contact you again to request both some information about you and pre-payment for your first order. For most items we will insist on a minimum order quantity.
Please note that we do not sell direct to members of the public (patients).
As the only manufacturer-appointed distributor of VISCOSEAL®, TriPore®, and VISIOL® in the UK, we always maintain ample stocks for immediate dispatch. Typically, any orders placed before 1.00 pm on a working day will be delivered on the next working day. Orders placed over the weekend or bank holidays will be dispatched on the next possible working day for delivery the following working day. You can view a list of Bank Holidays and Office Closures here. Deliveries to the Isle of Man, Channel Islands, Northern Ireland, or the Irish Republic may take an extra day or two because of longer transit times.
We use UPS as our courier company. If you are having your order delivered to a residential address, then please note that if no one is available to sign for the parcel your order will be left at a nearby UPS Access Point for collection at your convenience.
However, there may be delays due to reasons which are out of our control.
Due to the unprecedented and unpredictable situation we find ourselves in at the moment, we are experiencing delays on some shipments reaching our customers, because of the demand currently being placed on delivery services. Once your order has been placed, our logistics team will be in touch with a scheduled delivery date. Please note, however, that there may be delays in delivery as mentioned, which are out of our control.
With this in mind, we recommend that customers only book appointments with patients once orders have been delivered.
Please bear with us and be rest assured that we are doing everything we can to provide you with the best service possible.
Please also refer to our Terms & Conditions of Sale which apply at all times.
Product Licensing, Pricing, MSDS, NHS Reimbursement:
VISCOSEAL® Syringe, TRIPORE®, and VISOL® are all CLASSED AS CLASS III MEDICAL DEVICEs, NOT DRUGs.
This is why MSDS (Material Safety Data Sheets) are not required. The issues provided in a MSDS are checked within the conformity assessment procedure.
All our products are CE-marked medical devices manufactured in the EU, the UK, and in Switzerland.
Most of our products are listed in the Drug Tariff, MIMS, C&D, and the BNF.
BREXIT CONTINGENCY PLAN:
TRB Chemedica UK has made provisions for the possibility of a "hard" Brexit which address a number of questions our customers may have. Please click here to view our Brexit Contingency Q&A Form.
For any products not stocked by wholesalers, or for any problems or questions, please find our contact details below:
TRB CHEMEDICA (UK) Ltd
Lymedale Business Park
Hooters Hall Road
Tel 0845 330 7556
Fax 0845 330 7557
General enquiries: firstname.lastname@example.org